171 Walden Avenue, Buffalo, NY
171 Walden Avenue, Buffalo, NY 14211
Privacy Policy
Privacy Policy
Effective Date: January 12, 2026
Zubaidah Group (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We may collect the following information when you use our website or services:
Personal Information: Name, email, phone number, address, date of birth, and other details you provide.
Service Information: Travel preferences, home care requirements, adult day care enrollment details.
Payment Information: Bank or card details needed to process payments and transfers.
Device and Usage Data: IP address, browser type, device information, pages visited, and usage patterns.
Communication Consent: Your opt-in or opt-out preferences for SMS, email, or other messages.
We collect this information only when necessary to provide our services.
2. How We Use Your Information
Your personal data is used for the following purposes:
Providing Services: Delivering travel packages, home care PCA services, adult day care, and money transfer services.
Communication: Sending updates, reminders, or verification messages only with your consent.
Payment Processing: Completing transactions securely and accurately.
Service Improvement: Analyzing usage patterns to improve our services and website experience.
Legal Compliance: Complying with laws, regulations, or legal requests.
We do not sell your personal information under any circumstances.
3. Messaging & Communication Consent
We only send messages (SMS, email, or push notifications) with your explicit consent.
Messages may include:
Account or service verification
Appointment or travel confirmations
Important updates related to services
You have the right to opt in or opt out of communications at any time.
If you choose to opt out, you will not receive non-essential communications, but essential service notifications (like transaction verifications) may still be sent.
4. Data Sharing and Protection
No Selling of Data: We never sell, trade, or rent your personal information.
Third-Party Services: We may share data with trusted partners (like payment processors or travel providers)
only as necessary to provide services.
Data Security: We implement reasonable physical, technical, and administrative safeguards to protect your personal information.
Retention: We retain personal data only as long as necessary for service delivery, legal obligations, or dispute resolution.
5. Your Rights
You have the following rights regarding your personal information:
Access & Correction: Request a copy of your data or correct inaccuracies.
Deletion: Ask us to delete your personal information where legally possible.
Consent Management: Withdraw consent for communications.
Data Portability: Request your data in a portable, structured format.
To exercise these rights, contact us at team@zubaidahgroup.com
6. Cookies and Analytics
We may use cookies and analytics tools to improve website functionality.
Cookies help us understand usage patterns and preferences but do not identify you personally unless you voluntarily
provide information.
You may disable cookies in your browser settings, but some features may not work properly.
7. Children’s Privacy
Our services are not intended for children under 18.
We do not knowingly collect personal data from minors.
8. Changes to Privacy Policy
We may update this policy from time to time. Significant updates will be posted on our website. Continued use of our
services constitutes acceptance of any changes.
© Copyright 2026 Zubaidah Group Inc. All rights reserved.