171 Walden Avenue, Buffalo, NY

171 Walden Avenue, Buffalo, NY 14211

Terms & Conditions

Terms & Conditions

Effective Date: January 12, 2026

These Terms and Conditions (“Terms”) govern your use of Zubaidah Group’s website and services. By accessing or using our website or services, you agree to these Terms.

1. Services Provided

Zubaidah Group offers:

  • Travel & Tours (Hajj, Umrah, Bangladesh trips, international travel)

  • Home Care PCA Services

  • Adult Day Care Services

  • Money Transfer & Remittance Services

All services are subject to availability, applicable fees, and regulatory compliance.

2. User Responsibilities

  • Provide accurate, up-to-date, and complete information.

  • Respect local laws and regulations when using our services.

  • Use the website responsibly and avoid misuse of services.

  • Notify us immediately of any unauthorized access or suspicious activity.

3. Communication

  • We communicate with users only with explicit consent.

  • Messages may include:

  • Service updates

  • Appointment or travel confirmations

  • Verification codes for account security or transactions

  • You may opt in or opt out of non-essential communications anytime.

  • Essential messages, such as verification codes, may still be sent to ensure service functionality.

4. Data Privacy & Security

  • We do not sell your data.

  • Your data is used only for necessary service purposes.

  • We maintain reasonable security measures to protect your information from unauthorized access, disclosure, or alteration.

  • You have the right to access, correct, or delete your personal data.

5. Payments & Refunds

  • Payment is required for all services.

  • We are not responsible for third-party payment processing errors beyond our control.

  • Refunds: Payment is required for all services. Refunds are handled carefully according to the service type. For travel,

    cancellations may be subject to provider policies; for home care or adult day care, prepaid sessions may be refundable

    with notice; money transfers are usually final, but errors are resolved promptly. If you need a refund, please contact us directly

    at team@zubaidahgroup.com, and we will handle it properly and fairly.

6. Intellectual Property

  • All website content, images, text, and materials are owned by Zubaidah Group or used with permission.

  • Users may not copy, reproduce, or distribute content without permission.

7. Limitation of Liability

  • Zubaidah Group is not liable for indirect, incidental, or consequential damages resulting from service use.

  • We provide reasonable care and service but do not guarantee outcomes beyond our control (like flight delays or regulatory changes).

8. Changes to Terms

  • We may update these Terms at any time.

  • Users are responsible for reviewing the Terms periodically.

  • Continued use constitutes acceptance of updated Terms.

9. Governing Law

These Terms are governed by the laws of the United States, and disputes will be resolved in applicable courts in the Buffalo area.

10. Contact Us

For privacy or service-related questions, contact:

Email: team@zubaidahgroup.com

Phone: +1 (716)-355-0035

Address: 171 Walden Avenue, Buffalo, NY 14211

© Copyright 2026 Zubaidah Group Inc. All rights reserved.